Frequently Asked Questions
About the experience
Monopoly Lifesized is an on-your-feet, immersive edition of the world's favourite board game.
Each 75-minute game is played on a 15m x 15m board, featuring 8 Properties, 2 Utility Companies, 2 Train Stations, Jail, Free Parking, Go, and Just Visiting. Each board can host between 8 and 24 people split into 4 teams, all playing against each other. Each team will have their own personal Monopoly token –, Scottie Dog, Boot, Racing Car, etc. – leading them around the game, taking scores, and giving hints where required. Each property square will have a full-sized location specific room behind it that players enter to participate in a challenge to ‘acquire’ that particular property. The challenges will be a mixture of physical and mental puzzles and games that will test players’ skills and lateral thinking, and will be themed appropriately for the square, featuring either some historical or current day relationship with that part of London.
There are 4 exciting Monopoly Lifesized boards to choose from when you book your tickets. The gameplay on each board works in exactly the same way (no extra rules to learn!) but the themes and challenges differ giving you the chance to come back and compete again.
The Classic Board and its challenges serve as an homage to Monopoly and the history of the properties available to purchase. Perhaps you’ll get an opportunity to ring the bells on Whitechapel Road, solve a newspaper crossword on Fleet Street, or crack the enigma codes in Whitehall? With recognisable motifs such as property deed cards acting as the entrances to the challenge rooms and houses and hotels donning the walls, the classic board offers the closest experience to stepping onto the Monopoly board itself.
Take to the streets of modern day London and get a whistle stop tour of all that this wonderful city has to offer! If you roll right, you’ll get the chance to dance the night away on the Strand, perform in the orchestra of a musical at the theatre on Tottenham Court Road, or even get to grips with the teddies at the toy shop on Regents Street. Shadows cast from street lighting and neon signs across an unmistakable skyline, the City Board will give you an exhilarating night time adventure while you snap up some of London’s most iconic city streets.
Know someone who always has to be the banker? Fairly sure they’re slipping themselves the odd M50 here and there? Maybe it’s time to bring them to the Vault Board to see how Mr Monopoly does it. See behind the scenes of Mr Monopoly’s bank and get a taste of the finer things in life. You may not always be on the receiving end – perhaps you’re working in the Monopoly Starred Kitchen in Bow Street, or trying to talk your way into First Class at Waterloo – but sometimes you’ll be bidding for art from the auction house on Bond Street, or winning big at the casinos of Coventry Street. Gold trim, marble floors, and wood paneling, playing the Vaults will allow you to embrace the higher end of Monopoly life.
Monopoly Lifesized (Classic, City and Vault boards) is suitable for anyone aged 9 and over. If someone in your team is aged 5-8, we suggest playing on the family friendly Junior Board. Unfortunately under 5s are not permitted on the board.
Members of the Front of House team will be on hand to welcome you at the doors of Monopoly Lifesized before the start of the game you’ve booked for. Please note that you may be asked to wait outside the building until shortly before the game starts. The main foyer will be open for a limited time before every game, so you should aim to arrive at the venue at least 15 minutes before the start of your allotted game time. Our bar area will be open if you would like to arrive earlier and enjoy a bite to eat and something to drink.
Our friendly team will guide you to the correct entrances. Please have your e-ticket and COVID vaccination certificate / negative lateral flow test ready to show us on your phone or bring a print out with you if you don’t have access to a smart phone.
Yes, although we strongly recommend you use the toilet before the game begins to avoid missing out on board-time fun!
We don’t offer a cloakroom, however small lockers are available and there is access to a limited-capacity buggy park.
We are unable to admit latecomers so please ensure you arrive 15 minutes prior to your game time.
Monopoly Lifesized is a fast-paced, physical game requiring participants to move around the board completing escape room style challenges. Each player will be on their feet for the duration of the game (approx. 75 mins).
We welcome all to join the fun, at your own discretion.
Monopoly Lifesized is a physical game requiring you to participate in moving around the board and completing escape room style challenges. We are urgently addressing a passenger lift fault. Until further notice we are unable to process bookings requiring lift access. We are fully committed to being accessible to all guests and are working as hard as we can to resolve this technical issue.
Monopoly Lifesized can be played by individuals, couples or even bigger teams. Everyone is welcome and will have the same incredible, action packed experience.
A normal playing team for a game is up to 6 people so if you book less than 6 tickets you might be joined by other players to make up a full team.
Monopoly Lifesized is an on-your-feet attraction so you should wear clothes you feel comfortable moving around in.
Following the award presentation, you’ll be asked to remain in your team until a member of the game team lets you know you can leave. This is to ensure a safe, staggered exit from the building. Our bar and restaurant area will be open with special discounts in place for players.
We are urgently addressing a passenger lift fault. Until further notice we are unable to process access bookings requiring lift access. We are fully committed to being DDA and mobility accessible and are working as hard as we can to resolve this technical issue.
Please contact firstname.lastname@example.org to discuss any other accessibility requirements before booking.
Ticket prices range from £25.00 to £27.50 for Junior Board and from £53.00 to £73.00 per person on Classic, City and Vault Boards, depending on the date and time of day you book for.
All prices are subject to change depending on availability so book well in advance to ensure you secure the best price.
Our cheaper tickets, starting from £53 per person (adult boards) and £25 per person (junior board), are generally available Monday - Thursday.
A General Admission ticket is a non-transferable, non-refundable* booking for a specific game time and date. We welcome individuals, couples and all other group sizes - everyone will still get the same fantastic experience! If you don't have a group of 6 in your booking you might be teamed up with other friendly people to make a competitive team.
A Full Board booking gives you and your party of 24 exclusive access to a game.
* If you purchase Refund Protection through TicketPlan, available at the end of your purchase, you can contact them to request a refund.
For all other queries please contact email@example.com
General Admission tickets purchased are strictly non-transferable and non-refundable. The only time we would offer a refund is if the event is cancelled, moved to another date, or if details of the event are significantly changed after an order is placed. If this is the case, please track your order and make your request via the contact form and select My event has significantly changed, what are my options?
If you purchase TicketPlan Refund Protection at the end of your booking you will be able to apply for a refund per their terms and conditions.
For all other queries please contact firstname.lastname@example.org
In order to minimise queuing and maintain social distancing, we are currently only offering e-tickets which you must book in advance of the game. You will receive your e-tickets via email after booking and you can print them at home or show them on a mobile device. If you experience any issues with your e-tickets, please let a member of our front of house team know when you arrive at the experience.
Carer tickets are available but limited to 4 on each board. Carers will participate in the game as part of the 24 players. Please contact 0115 896 0194 to book carer tickets.
On arrival, you will be asked to show your double vaccination, a negative lateral flow test (within 48 Hours) or natural immunity.
We encourage all our guests to wear face coverings when moving around the building. You are not required to wear a face covering when playing the game but you are welcome to if you wish to.
Our front of house, restaurant and bar team members will continue to wear face coverings. Our Board Tokens (actors) ingame do not wear masks.
There are multiple hand sanitising stations throughout the building for your use. When you arrive we’ll ask you to sanitise your hands.
High frequency touch points will be disinfected across all areas, along with frequent hand washing. We provide 100% fresh air through our brand-new ventilation system.
If you start to develop symptoms of Coronavirus, you should seek assistance from the NHS 111 service, self-isolate and get tested as quickly as possible. If you then test positive, NHS Test and Trace will ask you where you have been recently and who you have seen. They will then get in touch with anyone you may have been in close contact with to advise them on what to do next.
If one of your fellow audience members tests positive for Coronavirus following attending a game, you may receive a call from NHS Test and Trace, asking you to get tested or self-isolate. We ask that you follow any advice they may give you.
You are advised not to attend in person if you, or another member of your household, develop any symptoms of Coronavirus in the 14 days prior to your visit. You will be offered a chance to reschedule your tickets for another time, depending on availability (where you let us know in advance that you cannot attend), giving you peace of mind when you book. In this situation please contact email@example.com
We’re constantly checking Government guidance and always have contingency plans in place if the guidelines change.